Yes. Our formulas are designed with gentle, naturally derived ingredients to soothe and support sensitive skin. We avoid harsh additives and always recommend a patch test before full use, especially if you're prone to reactions.

We focus on clean, holistic formulations — using natural and naturally derived ingredients wherever possible. To ensure safety and shelf life, we use minimal, eco-certified preservatives like phenoxyethanol. Every ingredient has a carefully thought out purpose and is clearly listed on our labels.

Never. Minral is 100% cruelty-free. We do not test on animals, nor do we work with suppliers who do.

Most of our range is vegan. Any exceptions (such as products containing ethically sourced honey) are clearly labeled. We're fully transparent so you can shop with confidence.

While results vary for each person many customers notice improvements in given areas and overall vitality within 2–3 weeks of consistent use. For best results, follow the instructions closely and give your body time to adjust.

Yes, but we suggest introducing new products gradually to avoid overloading your skin/body.

All Minral our products are made in the U.S. in small batches at FDA-compliant, GMP-compliant facilities. Each batch is quality-tested before being shipped.

Please check your spam or junk folder first. If it's not there, reach out via our contact form with your name and the email you used at checkout, and we’ll resend your order details.

Please note we are unable to resend confirmations of orders made through tiktok shop as all order information and support is done via TikTok's order help system.

If your order hasn’t shipped yet, we’ll do our best to help. Contact us as soon as possible with your order number or email. Once shipped, orders can’t be altered or cancelled. Please note we are unable to cancel orders made via TikTok shop.

We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. You can also pay using Apple Pay, Google Pay, and Shop Pay for faster checkout.

Yes — we love partnering with like-minded retailers, spas, and wellness spaces who share our passion for holistic care. If you're interested in stocking any of our Minral products, please fill out a wholesale inquiry via our contact form.

We offer flexible minimums, shelf-ready packaging, and tailored product recommendations to suit your audience.

Only one discount code can be applied per order. If you have multiple offers, we recommend using the one with the best value for you.

At the moment, we ship within the U.S, but we’re working on expanding.

Subscribe to our newsletter to be the first to know when we open international shipping.

You’ll receive a tracking number by email once your order ships. If you don’t see it, check your spam or promotions folder — and feel free to contact us if it’s missing.

Orders typically ship within 1–3 business days. Once shipped, delivery can take up to 2–4 business days depending on your location. You'll receive a tracking number once it's on the way.

We accept returns on unused, unopened items within 14 days of delivery. If you’re unhappy for any reason, contact us and we’ll make it right. Full details are available on our Returns & Shipping page.

We're so sorry! Please contact us within 48 hours of delivery with a photo of the issue and your order number. We’ll send a replacement or issue a refund right away.